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FAQ

FREQUENTLY ASKED QUESTIONS

1. Whereuse my bag?

This bag can be carried everywhere. You can go on weekends with it, whether at the sea or in the mountains. It can also be used when the child goes to nursery or to the grandparents. The bag can also be used to store the child's toys.

2. Estis it possible to personalize my item?

Each item can be personalized for an additional cost of 10€ and an additional 24h delivery time. The font and color are also up to you to choose.

3. What materials are used?

Each material used has been thought out down to the smallest detail; our quilted fabric products made from 100% organic cotton are packaged in covers made from scrap fabric. A sustainable choice that removes plastic from all your controls and gives your storage pouch a second life.

4. Where are the items made?

Roseta works in collaboration with a family workshop in Rajasthan which guarantees fair working conditions, respectful of people and their work pace.

5. Is there a risk that my item will wash out?

Have no fear. Thanks to the blockprint technique, woodblock printing fixes the natural pigments (AZO-FREE) and guarantees good color fastness and richness. Simply machine wash the products at 30°C.

6. My order is a gift. How to have it delivered to the person concerned?

Just mention the address of this person in the delivery address.

7. I want to change my order, what should I do?

You can send an email directly to the following email address: bonjour@rosetadesign.com mentioning the order number and the desired modification.

8. How do I take care of my products?

It's very simple, I advise you to wash your item by hand or in the washing machine at 30°C, with a gentle spin cycle (max. 600 rpm) and tumble dry. 'free air.The printing of the fabric being artisanal, please favor a washing in delicate cycle. This applies to all Roseta products.

9. Can Roseta items be easily stored?

Absolutely, each product is foldable and can be stored in its pocket made for this purpose.

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